Calls go to voicemail
A new client who reaches voicemail in February calls the next preparer on the list. Nights, weekends and the two weeks before the deadline are exactly when they call.
A dedicated business line, an AI receptionist that answers in English and Spanish, a secure client document portal, unlimited e-sign and follow-up that runs itself — configured for your firm and live in days, not months.
No long-term contract. Your own numbers, your own branding, your own data.
Call answered - needs an appointment for the 1040
AI receptionist · bookedUploaded W-2, 1099-INT and last year's return
Consultation booked - Thu 10:30 AM, confirmed by text
"Do you file multi-state returns?" - answered, lead captured
The work that costs a preparer the most is rarely the return itself. It's the phone ringing during a client meeting, the third email chasing a missing 1095-A, and the client whose status nobody can answer without opening four different tools.
A new client who reaches voicemail in February calls the next preparer on the list. Nights, weekends and the two weeks before the deadline are exactly when they call.
W-2s by text, a 1099 as a photo, the prior-year return "somewhere in email." Reassembling a single client file eats hours you never bill for.
Without one shared view of every return in progress, status questions interrupt the people who are supposed to be preparing returns.
Everything below is included and configured for you before you go live — not a list of add-ons to assemble yourself.
Your own local number for calls and texts, separate from your personal phone, with every conversation logged to the client record.
Calls, SMS, email, website chat and WhatsApp land in a single thread per client — so anyone on your team can pick up where the last person left off.
Answers around the clock in English or Spanish, qualifies the caller, books the consultation and flags anything that needs a human.
Clients upload their documents against a checklist. You see at a glance what has arrived and what is still outstanding.
Every return moves through clear stages from new lead to filed and paid, with the whole board visible to your team.
Send engagement letters for signature, collect prep fees online, and request a review automatically once the return is filed.
Your receptionist picks up on the first ring at 9pm on a Sunday, speaks the caller's language, and knows your services, your hours and your calendar.
Each client gets a checklist built for their return. They upload from their phone, the files land on their record, and the reminders go out without you writing them.
We do the setup. You review it, we adjust it, and you start taking calls on it.
Twenty minutes on how your office actually runs today — your services, your languages, your busy-season bottlenecks.
We build your number, portal, pipeline, calendar, templates and automations to match your practice.
You walk the finished setup with us, we adjust what you want changed, and we train your staff on it.
Your line goes on, the receptionist starts answering, and your clients begin uploading.
We build one industry at a time and go deep, so the system arrives already speaking your trade rather than as an empty CRM you have to shape yourself.
Individual, business, estate and multi-state practices.
Recurring client comms, month-end chasing and document intake.
Speed-to-lead calling, showing bookings and follow-up that never lapses.
Bilingual reception, scheduling and intake forms without added front-desk cost.
Dispatch-hours coverage and carrier follow-up. In development.
Bring your whole team in without watching the bill climb. We'll walk you through current pricing on your demo call and confirm it in writing before anything starts.
One preparer, seasonal volume
Talk to usConfirmed in writing before you commit
A team, year-round work
Talk to usConfirmed in writing before you commit
Several locations or brands
Talk to usConfirmed in writing before you commit
No — it covers the calls your team cannot take. It answers when everyone is with a client, after you close, at weekends, and through the deadline weeks. Anything it should not handle gets escalated to a person with the full call summary attached.
No. You can take a new local number for the practice, or port your existing number across. Either way, calls and texts route into the same inbox, and your personal phone stops being your business line.
No. Plans are priced per office, and seats are unlimited. Adding a seasonal preparer in February should not change your bill, so you never have to ration logins during the exact weeks you need them most.
Your subscription covers the platform. Telephony and AI usage run on your own billing profile with your own card on file, so the costs are transparently yours and tied to your own volume — never pooled with another firm's. We walk you through exactly how this is set up before you go live.
Days rather than months. Because we start from a configuration already built for tax practices, most of the work is tailoring it to your services, hours and languages rather than building from an empty account.
We build it. Our team does full-stack engineering as well as platform configuration, so when an off-the-shelf tool runs out of road — a custom client portal, a bespoke integration — we develop it and connect it to the rest of your setup.
Twenty minutes, no slide deck. We'll show you the receptionist answering, a client uploading documents, and a return moving through the board — then tell you what it costs.
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